By

Mandy Flint & Elisabet Hearn

The fine art of making people feel special

“Wow, that is a really interesting idea!” Arjun looked attentively at Isha. “I had never thought about it that way. What made you consider it?” Isha smiled. “Well, I’ve thought about it for some time and then I discussed it with my colleagues recently who also thought the idea had...
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Don’t give away your power

Stress, pressure, uncertainty and disappointment. These are some of the negative feelings and experiences we can come across while at work. Do they sound familiar? Have you been there? We probably all have. But what happens around us are not the boss of us. We can all decide how we...
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Are you letting yourself be coached?

There is no such thing as status quo – at least not for any longer periods of time. No, the truth is that the world sure isn’t standing still – neither should we. We live in a changing world and we need to continuously learn and re-learn. What we knew...
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A team bound by an invisible bond

When you find yourself working in a team where you feel excited, when you are challenged and energised by being part of that team, that is not a chance thing. It’s like there is an incredible connection and bond between team members and things just work effortlessly and at times...
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Help, what should we do in the ’Leadership Void’?

When a leader unexpectantly resigns or is asked to leave a ’leadership void’ is created. And this often leads to a sense of uncertainty and concern, sometimes even fear, as well as a potential drain on knowledge and experience, which an organisation needs. In the leadership void, unless someone takes...
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Kick-start 2018 for team success!

Welcome back to a new work year! As a leader you probably have all sorts of things occupying your head and your time regarding the year that’s just started; goal setting, planning, development talks, recruitment needs, budget and more. And as much as some of this is your responsibility, the...
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What we can all learn from the ”handshake teacher”

Have you heard of him, the ”handshake teacher”? He is the teacher who greets every child in a special way, with a handshake/greeting pattern of their own choice, each day when they come to school. This may sound simple, but more importantly – this is brilliant leadership. What he does...
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Today is a NEW day

What are you going to do today? And how can you make it different to yesterday? So that today isn’t just a pale copy of yesterday. What work opportunities are there for you to do something different and to learn something new today? Maybe you could start doing just one...
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H2H – Business is always about “Human to Human”

  B2B – Business to Business B2C – Business to Consumer These two terms are often used to describe if a company is providing products and services to another business or directly to the consumer, the end user. And to some degree this is an important distinction to make as...
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Have smart questions not smart answers

 If someone asks us a question or asks for our advice, it is amazing how many times we feel that we have to know the answer. Yet sometimes the opposite is true. The most effective and successful people will not always just give you the answer but will instead ask...
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